Please help!! This payment was unauthorized and shall be returned. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Im paying 9 percent interest on a sixty thousand loan. Well I'm reading all these comments posted in the last few days and I have to say I'm in the same boat. BOA said they sold my note. 5. Hello. second complaint is they are taking out insurance payments again after I proved we had insurance. At the law office of Ira J. Metrick, we have defended borrowers against foreclosures from many different Lenders, including Selene Finance.. About Selene Finance. My bank gave it back to me and they filed it with Selene to get their money back. I'm fortunate enough to be able to pay my mortgage every month, I just hope they take my money quietly, easily, and don't make it a hassle. Starting on Jan. 16th I started getting harrassing phone calls and letters in the mail about making my payment and was I in financial trouble. That should atleast show I have just cause. Penalties for making a payment after the grace period may . Fax us at (866) 926-5498. They say I havent pay anything and want to foreclosed but i have ever receipt since Ive been in the house selene finance tries to blame it on Rushmore loan management will not come fourth with the payments. 3 0 obj From conversations with my representatives, there may be an investigation of Selen by my state. With more than 500 full time employees, Selene Finance is a special servicer of nonperforming, re-performing, REO and performing loans and is able to service in all 50 states. Arrived on the 14th at 12:50am. Selene Finance Class Action Lawsuit. Contact me please. Selene finances had a great deal of success financing real estate and other properties. I've been in "negotiations" with them for over a year. I refused it based on the fact that they could not promise a refi much less give details on condtions of refi. Why is it so difficult to make a house payment? Instead, they demanded that the borrower must pay an upfront fee to the company before the bank offers to negotiate a loan modification. I am extraordinarily nervous! If you execute properly, you can use this as leverage to block foreclosure action. Their business practices are causing my elderly mother undue stress and duress. What Is The Standard Mortgage Payment Grace Period? Went almost a year without loan modification being complete. Company Number 6147241-0181 Status Active Incorporation Date 10 March 2006 (almost 17 years ago) Company Type Limited Partnership - Foreign Jurisdiction Utah (US) Branch Branch of SELENE FINANCE LP (Delaware (US)) Registered Address. I made a quarter million in profit. 2 0 obj Find company research, competitor information, contact details & financial data for Selene Finance, LP of Coppell, TX. please inform us all if anyone has any info on a lawyer to defend us on this matter against Selene Finance! We can't get a home equity loan. US Attorney General. Selene does not use text messages to request or collect payments from consumers. 4 0 obj Here I am on hold for over 15 minutes now. Email us at LoanResolution@SeleneFinance.com. Keeping borrowers in their homes is our primary objective. I am going to an attorney and start legal action. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Dana. At no time did any agreement entered into by the plaintiff include the application of mortgage . Offering suggestions of what to do which only leads to causing deeper problems in making your situation worse and in an attempt to make it easier for them to foreclose on your property. We are readily available to assist you with your mortgage needs now and in the future. Then you are stuck with this BS scam whose sole purpose was to steal your home in the first place and NOT help you, just to find out how much they can make on your home when they sell it in a short sale or Sheriff's foreclosure. Once they find out the actual equity in your home they bully and try to force those that don't understand their rights out of their home. they are the epitome of . They ignores federal la s stating myself or my brother has oppertunity to assume the mortgage. I have been in my home making on time payments since 2008. Have not been able to get a list of creditors they claim were paid. Our servicing strategy is designed to reduce, mitigate, or eliminate loss exposure while maximizing cash flow. In addition to submitting complaints to the CFPB and FTC, I would always suggest preparing a QWR or Request for information for Selene Finance that you can submit via fax or email you can learn how through the CFPB by typing in QWR in their search bar. They told me they have a 60 day grace period where I dont have to pay the mortgage, but wont tell me my new account number or method of making my June 2022 payment. Go figure. So why did they take out another house payment on April 15th directly from our account? They said they will take if I go to Walmart on May 31st. This comment was posted by a verified customer. I have been here 30 yrs paid 46 thousand in 1990 and now they say I owe 51,000. Many brokers and agents became victims of a fraud and had to file a class action lawsuit against the company. During this time, you may not be charged interest as long as you pay your balance in full by the due date. When the company learned that the original plan was to lower the rates of the loan from an average rate of around eleven percent to nearly three percent, this forced them to change the original plan to a plan that would charge the borrower even more money to make their loan modifications possible. We suffered a hardship, then unemployment during COVID, and unbeknownst to us our house was auctioned. Because Selene Finance mess my accounts so badly for a year and half telling me loan modification is in process later demanded all the funds and threatened to take over my property including deed. Marked my payment late despite asking for additional time. Almost every day I am on the phone with rude people from there. I've been in "negotiations" with them for over 2 years. They reported us every month after. Selene Finance LLP. Employee (Former Employee) - Dallas, TX - October 15, 2022. (877) 735-3637 during the hours of Monday Thursday 8:00 am to 9:00 pm, CST and Friday 8:00 am to 5:00 pm, CST. The representative told me that as a service to their customers they had a repayment plan that I could do. Hi all, I bought home in 2008 was switched to BOA after big fall out then loan was switched over to Selene finance. The lawsuit filed against Selene finance alleged that the company had misled borrowers and caused them to believe that they could qualify for a loan modification, when they really couldnt. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. Victim of Selene Finance Lo as well contact me !!! Then she stated they had purchased my loan from the existing company. take care and be ware. (877) 768-3759. Loan. Selene Finance, is a strange run company & they will take advantage of those that lack appropriate knowledge with regards to their mortgages. Call me. Selene, did a fraudulent loan modification last year of October. los angeles regional water quality control board executive officer; montgomery high school baseball tickets. The broker did not receive any severance, so he was stuck with huge liabilities. I kept asking if theres any other way to make payment. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. Founded in 2007 to address specific needs in the mortgage industry, Selene Finance LP is a special servicer providing creative loan resolution strategies designed to preserve homeownership. Not a penny of our payments goes to principal. After the mortgage relief, I was assigned a lower mortgage and had a 3 month "try it" period of paying my mortgage at the lower rate. I called next morning and asked a way to make payment. I let them know I had filled out all the paperwork for forbearance already or loan modification. Our call center representatives are available to assist you at, You may also take advantage of our automated phone system for 24 hour access at, Additional COVID-19 information is available. Bank of America just sold my note to Selene, and that is not a typo. I am the lady that has lived in my home 32 years paid $46,000.00 and now owe 51,000. You may also contact FEMA at I had a bank of america loan transferred to selene finance. [protected] The complaint has been investigated and resolved to the customers satisfaction. I was told I had to send them those checks and they would deposit them and then send me the money back once i jumped through hoops for them.. This will surely increase the credibility of your complaint. How can we find a reputable lawyer to file a class action? This is the kind of crap that pisses me off. I asked for validation of these fees on June 28 and they have failed to respond. It is rediculous the extremes the banks that we bailed out will go to, to defraud us some more with no conscquences,., I may give a try again anyone have there min #???? Same here. Claims Administrator: Rust Consulting. Sent them over 10, 000 they wanted to stop foreclosure for being 3 months behind on house payments of $650 each. We shopped around for Flagstar when we refinanced -- we always research every financial entity before choosing to do business with them. For more detail, On the Payment History screen, click the calendar (under the Tax and Interest Summary section) to select the date range you wish to search for in the 'From' and 'To' transaction menu. Fast forward to December 2017. I am 60 years old!! I will be doing the same, as my mother died, left me her house through a Trust and now that theyve bought the loan Ive been paying for through Community Loan Servicing for the past 2+ years as the Trustee/Beneficiary, they say I dont have authorization to discuss the account. I cant wait to sell my house so I don't have to deal with mortgage companies ever again. You can also access information about our loss mitigation programs. Loosing the hearing I ended up paying over 65000.00 to save my home. So. Thats all I can say in this forum. They sold house sold on April 7th. Texas . Now my house is going to auction on June 16th. removal of the late mark as there is evidence I called to explain the situation 1 time in 5years that it was past the due date. Our mortage was sold from Flagstar Bank to Selene Finance. As your loan servicer, Selene Finance LP is committed to doing everything we can to meet the needs of our customers with the solutions, support and information you need to manage your mortgage account during these challenging times. Summary Selene Finance is a residential mortgage company that specializes in all aspects of mortgage loan servicing. Contact the taxes dept of banking and also hud goverment. There are firm rules in place with regard to mortgage servicing and debt collection but you must know your rights in order to exercise your rights. Money, Resolve issues and transfer my loan to a different mortgage servicing company, Read full review of Selene Finance and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. THEY WANT OUR PROPERTY. That means there are a considerable number of borrowers Selene Author July 27, 2022 stream Why don't I refinance, You ask. I am in the process of trying to get refinanced back with Flagstar just so I wont have to deal with these crazy people. All I can say is I would like to join class action suit. Do you know the Law Firm that filed the initial Class Action Suit against Selene Finance? Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. Selene Finance has absolutely no intention of helping you, only removing you from your home and turn a profit for the investment company/bank they are working for. Thank you to everyone and anyone who can help with my situation. If one person is handling my account, why am I being transferred to so many different people's voicemails? Selene Finace are crooks. Recommended Reviews They found my money in a limited escrow. To add insult to injury, when the broker and agent to file a claim against Selene finance, they claim that the company failed to give them enough time to recover their lost fees. Shame on America for allowing these companies to stay in business. We all need to band together and take LEGAL ACTION against this corrupt group of scam artists that pray on trusting families. I have requested a pay off. Save my name, email, and website in this browser for the next time I comment. They owe me money from loosening cashed payments and messing up my credit report while I purposely made payments to them every month even when they said I didnt have to until the modification was in place. I will call their office everyday and harass everyone that answers the phone. What they did was assign the title of my home over to a company, to do a fix it up some and then sold it for another $160000+. Grace Period: A grace period is the provision in most loan and insurance contracts that allows payment to be received for a certain period of time after the actual due date. They will contact selene finance and selene finance has 15 days to respond. I am a victim also However they were king enough to let me know if I decided not to return the modification signed, they would start foreclosure processes. I got my letter a month ago and I have not heard anything from Selene. and settle the claims of those who actually qualified for loan modification. Selene stated that the HAMP program was no longer available (I found out too late that they lied). HAMP called Selene and within days the loan modification was at my door. I want to join any class action suits concerning these companies. Dana Shafman Geez glad I found out how shady this company is. Theyve done the same to me. When the company was able to get these borrowers into a loan modification program, they did not offer them a good deal. Houston, TX 77042-4546. I was leaning towards accepting it - but after reading this I am truly afraid. Selene is clearly wrong in their behavior, regardless of acting as a debt collector or a mortgage servicer, and they have violated all of your consumer rights. I continued to pay my mortgage throughout the disaster and paid for all of the repairs out of my own pocket. Selene is a Standard & Poors, Moodys and Fitch rated Prime, Subprime and Special Servicer for Wall Street, Private Equity, REITs and GSEs. All I was told was to send by moneygram from Walmart. Ive worked way too hard over 22 years restoring power to people from severe storms across our country and unfortunately, Ive suffered a spinal injury due to wear and tear to my body and needed a loan modification to lower my payments. Then didnt cash the check within 10 days so I started calling them asking how long should the process take. I currently have a major issue with Selene Finance. And violating a chapter 7 discharge Rushmore loan management did. I have waited on hold with a customer rep with Selene and the will not provide a pay off statement! In the beginning they make you feel all warm and fuzzy inside (Yes that would be you Kevin) making small talk, calling you all the time, and assure you that their goal is to place you in a more affordable mortagage when apparently their attempt is to do an appraisal to find out how much equity exists in your home. All the representatives I talked told me they wont foreclose. "E R{&9621}~ |w3foIw"E}O?#_.4%+7HEH0%Z}@`h'S{pAr!RzU.> ^R69b{`_;Z>. Selene finance is a private company based in Chicago. The supervisors and managers was overworked because there was not enough of . So they foreclosed, but my house didnt sale on the court house steps, and they didnt give me a chance to redeem had I been able to. SELENE FINANCE, LP branch. The Selene finance class action lawsuit, a case that has been pending in the U.S. courts for almost two years, is now before the U.S. Supreme Court. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. This will surely increase the credibility of your complaint. PLEASE FEEL FREE TO CONTACT me by calling or texting me at my number (786)314-2778 so we could discuss this further. Also, the people who answer the phone sound like they do not want to be at work at all and some of them sound like they are talking with a mouth full of marshamallows. Each check has Selene finance on it so they must endorse the check like all mortgage companies do. They negotiated the check on the 27th. 3rd request I have made to selene to send modification forms, and all I receive is letters asking me if I need help I called about a payment I sent and the customer service rep told me that their office was so small that they would know if they received a payment for a large amount. We understand that your home is an important and valuable asset. Modification was at my door as a service to their customers they had a repayment plan I! Hardship, then unemployment during COVID, and website in this browser for the next time I comment began late. I can say is I would like to join class action suit against Selene Finance is a company! Payments again after I proved we had insurance I refused it based on the.. School baseball tickets or my brother has oppertunity to assume the mortgage to Selene and! 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